Payment Instructions

At Coensasac, we want to ensure a smooth, secure, and convenient shopping experience. 

Accepted Payment Methods

We currently accept the following payment options:

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All transactions will be processed in U.S. Dollars (USD) unless otherwise specified at checkout.

Payment Policy

  • Full Payment Required: Orders must be paid in full at the time of checkout before processing and shipment.

  • Currency: All product prices and charges are displayed in USD. For international customers, final amounts may vary due to exchange rates or bank fees.

  • Transaction Confirmation: After successful payment, you will receive an order confirmation email with details of your purchase.

  • Failed or Declined Payments: If your payment is declined, please verify your card details, contact your issuing bank, or try another method. Orders without successful payment will not be processed.

Payment Security

We prioritize your financial security and use industry-standard protections:

  • SSL Encryption: All transactions are secured with 256-bit SSL encryption to protect sensitive data.

  • PCI DSS Compliance: Our payment processing systems meet the highest standards of the Payment Card Industry Data Security Standard (PCI DSS).

  • Fraud Protection: Suspicious transactions may be subject to additional verification to safeguard our customers.

  • Privacy Assurance: Coensasac does not store your full credit card details. Sensitive payment data is handled directly by certified payment gateways.

Additional Information

  • Order Verification: In some cases, we may contact you to verify payment information before shipping, particularly for high-value or international orders.

  • Pre-Authorization: For credit card payments, your bank may place a temporary hold on your account until the payment is fully processed.

  • Refunds: If an order is canceled or refunded, the amount will be returned to your original payment method. Refund processing times depend on your bank or payment provider (typically 5–10 business days).

  • Chargebacks: Customers are encouraged to contact us at support@coensasac.com before filing any chargeback claims so that we can resolve the issue promptly.

Customer Support

If you encounter any payment difficulties or have questions about billing, please get in touch with us:

Email:support@coensasac.com

(Note: This is not the return address. Please get in touch with customer service to obtain the return address.)

Your trust and security are our top priority. Thank you for choosing Coensasac.